About Us

Job Openings

Foundation Communities is a local, homegrown nonprofit. We provide affordable, attractive homes and free onsite support services for thousands of families with kids, as well as veterans, seniors, and individuals with disabilities. We offer an innovative, proven model that empowers our residents and neighbors to achieve educational success, financial stability, and healthier lifestyles. We own and operate 18 communities all over Austin and in North Texas.

Foundation Communities is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

Financial Stability Seasonal Positions 2015: (These positions lasts January - April)

Bilingual Pre-Literacy Lead Teacher (Part-time)

Youth Program Assistant

Insure Central Texas Seasonal Positions 2015:

Financial Stability Seasonal Positions 2015: (These positions lasts January - April)

Cash for College Site Manager

Description

Cash for College Site Managers prepare FAFSAs (Free Application for Federal Student Aid) for tax center clients, counsel clients in navigating the financial aid process, and support volunteers trained as FAFSA preparers.   Full-time positions available.

Job Responsibilities

  • Develop a knowledge of the FAFSA and TASFA (Texas Application for State Financial Aid) forms and financial aid resources for higher education
  • Follow established best-practices to ensure a maximum number of tax center clients know about and/or complete the FAFSAs and TASFAs
  • Complete FAFSAs and TASFAs  for tax center clients
  • Coordinate and provide support and on-going training to Cash for College volunteers at sites
  • Conduct follow-up activities to prior year students
  • Conduct on-site and off-site outreach activities aimed at informing the community about the Cash for College services
  • Participate in weekly staff meetings
  • Track data for grant reporting purposes
  • Perform data entry, and other administrative duties as needed.
  • Provide insights, suggestions, and feedback to the Cash for College Program Administrator
  • Protect confidential client information

Basic Qualifications

  • Experience completing the FAFSA
  • Knowledge of the financial aid process
  • Experience providing customer service
  • Ability to write and speak Spanish is highly desired 

Requirements

  • Travel between sites may be necessary
  • Certify through the advanced level of tax preparation (training provided)

To Apply

Please send a cover letter, three references, and resume to resumes@foundcom.org.  Within the content of your email, please include the position or positions you would like to be considered for.  No phone calls or in-person visits, please.  Our seasonal positions pay $12 - $16 per hour depending upon a candidates’ experience and the position’s responsibilities. 

Community Tax Center Site Manager

Description

Community Tax Center Site Managers oversee operations at our seasonal tax center locations in Austin and Round Rock, Texas. Site managers provide support and guidance to volunteers, ensure sites are operating efficiently, and complete administrative work related to the position.  Part time and full time positions are available.  Available schedules include daytime, evening and weekend hours. 

Job Responsibilities

Site Management

  • Open and close tax center site
  • Ensure facilities are maintained according to the site host’s guidelines
  • Ensure tax preparation services offered are within the program guidelines
  • Ensure equipment and software at the site is functioning optimally
  • Resolve client and volunteer conflicts in a prompt and professional manner

Volunteer Management

  • Provide overall support, guidance, and on-going training to volunteers at the site
  • Assign volunteers to roles of tax prep, intake and quality review
  • Conduct site orientations for new volunteers
  • Effectively use Volunteer Leadership Team (VLT) members to enhance site operations
  • Secure Volunteer Standards of Conduct Agreement from all volunteers prior to working at the site
  • Validate the identity of all volunteers prior to working at the tax center site
  • Ensure all volunteers adhere to the Volunteer Standards of Conduct and Quality Site Requirements
  • Communicate Volunteer Tax Alerts and Quality Site Requirement Alerts to all volunteers
  • Maintain and deliver volunteer attendance and evaluation forms to the volunteer coordinator ; report any concerns to the volunteer coordinator

Administrative

  • Process tax returns per guidance of the lead transmitter
  • Coordinate the timely delivery of tax documents to the Community Financial Center
  • Protect confidential client information

Basic Qualifications

  • Management experience
  • Tax preparation experience
  • Experience with volunteer programs (as a volunteer or coordinating volunteers)

Requirements

  • Travel between sites may be necessary
  • Certify through the advanced level of tax preparation (training provided) 

To Apply

Please send a cover letter, three references, and resume to resumes@foundcom.org.  Within the content of your email, please include the position or positions you would like to be considered for.  No phone calls or in-person visits, please.  Our seasonal positions pay $12 - $16 per hour depending upon a candidates’ experience and the position’s responsibilities.

Transmitting Office Specialist

Description

The Transmitting Office Specialist assists the Lead Transmitter in ensuring timely transmittal of tax returns.  Part-time and full-time positions are available.

Job Responsibilities

  • Transmits tax returns to the IRS by following procedures established by the Lead Transmitter
  • Processes acknowledgements of returns filed with the IRS
  • Files client paperwork
  • Corrects rejected tax returns
  • Makes phone calls to clients about missing or incorrect information
  • Responds to client questions on the help line  
  • Protects confidential client information

Basic Qualifications

  • Experience providing customer service

Requirements

  • Travel between sites is necessary
  • Certify at the advanced level of tax preparation (training provided)

To Apply

Please send a cover letter, three references, and resume to resumes@foundcom.org.  Within the content of your email, please include the position or positions you would like to be considered for.  No phone calls or in-person visits, please.  Our seasonal positions pay $12 - $16 per hour depending upon a candidates’ experience and the position’s responsibilities.                                                                                                                

Bilingual Pre-Literacy Lead Teacher (Part-time)

Position Reports To: Learning Center Coordinator

The Pre-Literacy Lead Teacher will lead the development and implementation of school-readiness programming for preschool-aged children at an affordable housing community in northeast Austin. Work hours for this position will be Monday-Thursday, 8:00 am-12:30 pm with some planning time on Fridays. Approximately 20 -22 hours per week.

Primary Duties:

  • Create and lead curriculum focused on developing school readiness among Spanish and English speaking 3-4 year old students.
  • Work collaboratively with a teaching aide.
  • Maintain participation and progress data on students.
  • Conduct regular student assessments.
  • Establish and maintain on-going communication with Learning Center Coordinator around needs of program participants and families in the community.
  • Work closely with program partners, including the local elementary school’s pre-k program, to coordinate efforts.
  • Engage parents and hold them to an active participation standard.
  • College degree in Education, Child Development or Early Childhood Certification.
  • Familiarity or some previous experience with Texas Pre-K guidelines.
  • Experience working directly with children, preferably pre-school age and experience in lesson planning and curriculum development.
  • Bilingual (English/Spanish) required.

Minimum Qualifications:

Compensation:  $15/hour 

To Apply:  Send résumé, 3 references and cover letter to: Rafael.trujillo@foundcom.org

No phone calls, please.

Youth Program Assistant

(8-10 positions available at various locations- in North or South Austin) 

Position Reports To: Learning Center Coordinator

Job Description:  The Youth Program Assistant will assist in leading educational, recreational and enrichment for residents of an affordable housing communities in South Austin. This position is part-time hourly.  Youth Program Assistants typically work from 2:00-6:00pm Monday - Fridays throughout the school year, with some variation.

Primary Duties:

  • Lead out daily activities including homework/academic assistance, fitness, reading and enrichment
  •  Engage youth in education-centered after school and summer youth programs
  • Assist in developing and implementing academic curricula into youth programs.
  • Establish and maintain on-going communication with Learning Center Coordinator and needs of program participants and youth in the community

Minimum Qualifications:

  • High School Diploma,  course work in Social Services, Education, Child Development other related field preferred
  • Some experience providing educational and/or social services to economically disadvantaged families and working directly with children
  • Bilingual (English/Spanish) preferred.

Compensation:  $ 9-10/hourly 

To Apply:  Send cover letter and resume to marisela.montoya@foundcom.org; please indicate in your reply which location (North or South or no preference) you are interested in.

No phone calls, please.

Insure Central Texas Seasonal Positions 2015:

Bilingual Assistant Manager

Description

Assistant Managers manage the waiting room and intake process for both tax preparation and health insurance enrollment.  Assistant Managers greet clients as they arrive at the tax centers, screen clients for eligibility for services, help clients assemble their documents in preparation to meet with either a tax preparer or enrollment specialist, train and support volunteers, and provide English/Spanish translation.   

This position begins November 1st through February 15th, with some positions extending until April 15th.  Schedules include weekday, evening, and weekend hours. This position pays $12 - $15/hour, depending on experience. 

Job Responsibilities

  • Provide excellent customer service to clients visiting our sites
  • Assist Center Managers with opening and closing tasks.
  • Train volunteers on the intake process and support volunteers throughout their shifts
  • Welcome and screen clients for eligibility
  • As necessary, help clients complete intake paperwork
  • Assemble clients’ paperwork to prepare them to meet with a tax preparer or enrollment specialist
  • Address basic client questions
  • Address client complaints in a professional and courteous manner
  • Schedule appointments for clients
  • Determine client needs and refer them to other financial programs provided by Foundation Communities
  • Maintain clean waiting room area
  • Maintain functioning intake area equipment 
  • Monitor inventory and ensure adequate supplies are available for each operating day
  • Provide English/Spanish interpreting as necessary
  • Other duties as assigned.

Basic Qualifications

  • Bilingual English/Spanish
  • Experience in customer service 

Requirements

  • Certify at the basic level of tax preparation (training provided)
  • Become a Certified Application Counselor (training provided)

To Apply

Please send a cover letter, names and contact information for three references, and resume to resumes@foundcom.org.   Type “Bilingual Assistant Manager” in the subject line.  In your cover letter, please specify your availability for full-time or part-time work. Interviews begin the week of October 6. No phone calls or visits, please.

Bilingual Enrollment Specialists (Spanish, Arabic, Vietnamese or Korean)

Description

Foundation Communities is seeking Bilingual Enrollment Specialists to work as certified Navigators, providing health insurance education and enrollment services in Spanish, Arabic, Vietnamese and Korean.   

Training for this position begins in mid-October.  Enrollment runs from November 15 through February 15.  Some positions may have the potential to extend past February 15 into March or April.  Part-time and full-time positions are available, with options for weekday, evening, and/or weekend hours. Pay for the position is based on experience and is in the range of $15 - $18/hour. 

Job Responsibilities

  • Provide superior customer service to community members and volunteers
  • Provide information and education to community members interested in learning more about the Affordable Care Act and the benefits available to them
  • Provide application assistance and facilitate enrollment in health insurance, CHIP, Medicaid and other programs
  • Maintain knowledge and expertise in eligibility, enrollment, and program specifications of the Federal Marketplace and other health coverage programs such as Medicaid and CHIP
  • Assist with outreach and community enrollment events

Qualifications

  • Bilingual in English and Spanish, Vietnamese, Arabic or Korean
  • Very comfortable conversing in second language on complicated topics (tax, insurance) with community members who speak no English
  • Experience with tax preparation, private health insurance, or the enrollment process for CHIP, Medicaid, MAP and other public benefits is preferred but not required
  • Demonstrated ability to provide superior customer service to a diverse population of customers
  • Ability to work effectively and professionally in a fast-paced environment
  • Excellent communication skills
  • Knowledge of and ability to work and engage with under-served and under-represented populations
  • Bachelor’s degree in Accounting, Nursing, Social Work, Public Health, Public Administration or similar field from an accredited college or university preferred.  Relevant years of experience can be substituted for bachelor’s degree.  

Requirements

  • Become certified as a Navigator (training provided) 

To Apply: Please send a resume, cover letter and names and contact information for three references to resumes@foundcom.org.  Type “Insure Central Texas – Bilingual Enrollment Specialist” in the subject line.  In your cover letter, please specify your availability for full-time or part-time work. Interviews begin the week of October 6. No phone calls or visits, please.

 

Insurance Enrollment Specialists

Description

Foundation Communities is seeking Insurance Enrollment Specialists with experience working with health and/or dental insurance to research benefits, costs and networks under different insurance plans and to educate consumers on how different plans will address specific health and/or dental needs.

Certification for this position begins in mid-October.  Enrollment runs from November 15 through February 15.  Some positions may have the potential to extend past February 15 into March or April.  Part-time and full-time positions are available, with options for weekday, evening, and/or weekend hours. Pay for the position is based on experience and is in the range of $15 - $18/hour. 

Job Responsibilities

  • Provide superior customer service to community members and volunteers
  • Provide information and education to community members interested in learning more about the Affordable Care Act and the benefits available to them
  • Provide application assistance and facilitate enrollment in health insurance through the Federal Marketplace
  • Maintain knowledge and expertise in eligibility, enrollment, and program specifications of the Federal Marketplace
  • Research health, prescription and/or dental benefits, networks and costs to educate consumers on how plans will address their specific health or dental needs

Qualifications

  • Experience working with health or dental insurance and understanding the nuances of insurance policies is required
  • Demonstrated ability to provide superior customer service to a diverse population of customers
  • Ability to work effectively and professionally in a fast-paced environment
  • Excellent communication skills
  • Knowledge of and ability to work and engage with under-served and under-represented populations
  • Bachelor’s degree in Accounting, Nursing, Social Work, Public Health, Public Administration or similar field from an accredited college or university preferred.  Relevant years of experience can be substituted for bachelor’s degree. 

Requirements

  • Become certified as a Certified Application Counselor or Navigator (training provided).  Required certification route will be determined at time of hiring.

To Apply: Please send a resume, cover letter and names and contact information for three references to resumes@foundcom.org.  Type “Insure Central Texas – Insurance Enrollment Specialist” in the subject line.  In your cover letter, please specify your availability for full-time or part-time work. Interviews begin the week of October 6. No phone calls or visits, please.

Insure Central Texas Site Manager

Description

Foundation Communities is seeking Site Managers to oversee the operations of its health insurance enrollment centers.   Site managers provide superior customer service to community members and volunteers, offer support and guidance to volunteers for accurate enrollment, assist with enrolling customers, ensure sites are operating efficiently, and complete administrative work related to the position. 

Training for this position begins in mid-October.  Enrollment runs from November 15 through February 15.  Some positions may have the potential to extend past February 15 into March or April.  Part-time and full-time positions are available, with options for weekday, evening, and/or weekend hours. Pay for the position is based on experience and credentials and is in the range of $15 - $18/hour. 

Job Responsibilities

Site Management

  • Open and/or close enrollment site
  • Ensure facilities are maintained according to the site host’s guidelines
  • Ensure enrollment services offered are within the federal guidelines
  • Ensure equipment and software at the site is functioning optimally
  • Resolve customer and volunteer conflicts in a prompt and professional manner
  • Ensure the protection and security of a customer’s personal, confidential and identifiable information in a professional and responsible manner and carry out all measures to prevent unauthorized disclosures 

Volunteer Management

  • Provide overall support, guidance, and on-going training to volunteers at the site
  • Conduct site orientations for new volunteers
  • Effectively use experienced volunteers with expertise in tax law or insurance to enhance site operations
  • Validate the identity of all volunteers prior to working at the enrollment site
  • Ensure all volunteers adhere to the privacy and confidentiality requirements
  • Maintain and deliver volunteer attendance and evaluation forms to the volunteer coordinator; report any concerns to the volunteer coordinator

Customer Service

  • Provide superior customer service to community members and volunteers at the site
  • Provide information and education to community members interested in learning more about the Affordable Care Act and the benefits available to them
  • Provide application assistance and facilitate enrollment of community members in health insurance programs
  • Maintain knowledge and expertise in eligibility, enrollment, and program specifications of the Federal Marketplace and other health coverage programs such as Medicaid and CHIP (training provided)
  • Promptly report any concerns or issues involving customers or community members to the program director

Administrative

  • Collect data and complete daily reports as required
  • Participate in Site Manager conference calls and other meetings as required

Qualifications

  • Ability to communicate in Spanish is preferred (bilingual in English/Spanish is required for some locations)
  • Strong oral communication skills
  • Ability to work effectively and professionally in a fast-paced environment
  • Knowledge of and ability to work and engage with the uninsured, under-served and under-represented populations
  • Experience with volunteer programs (as a volunteer or coordinating volunteers)
  • Prefer experience with tax preparation, private health insurance, or the enrollment process for public benefits.
  • Bachelor’s degree in Accounting, Nursing, Social Work, Public Health, Public Administration or similar field from an accredited college or university preferred.  Relevant years of experience can be substituted for bachelor’s degree.  

Requirements

  • Travel between sites may be necessary
  • Certify either as a Certified Application Counselor or Navigator (training provided), depending on the assigned location.

To Apply

Please send a resume, cover letter and names and contact information for three references to resumes@foundcom.org.  Type “Insure Central Texas – Site Manager” in the subject line.  In your cover letter, please specify your availability for full-time or part-time work. Interviews begin the week of October 6. No phone calls or visits, please.