Get Financially Stable
Income Tax Preparation
Our Tax Centers will reopen in January!
All of our sites are closed for the year. Starting January 13th, our sites will begin to re-open and we'll start filing 2014 taxes. For our locations and hours for the 2015 tax season, please click here. All of our sites will accept walk-ins; however, appointments will be available. Our appointment system will open in mid-January. We look forward to preparing your taxes in 2015!
2015 Sites (see our flyer for addresses and hours):
Community Financial Center (2600 West Stassney Lane, Austin)
Highland Mall (6001 Airport Blvd, Austin)
LifeWorks East Office (835 N. Plasant Valley Rd, Austin)
Southeast Health and Wellness Center (2901 Montopolis Drive, Austin)
Round Rock Public Library (216 E. Main Street, Round Rock)
We prepare taxes for free for individuals and families who make less than $50,000 annually. If your household size is greater than 4, then we increase the income eligiblity by $5,000 for each additional family member.
Our appointment system will open in January 2015 (although all of our sites accept walk-ins).
Question about taxes you filed with us?
Email firstname.lastname@example.org or call 512-610-7374. We will return your email or phone call as soon as possible.
Where's my refund?
If you haven't received your refund yet, go to www.irs.gov and use their "Where's my refund?" tool on the right hand side of the page. You'll need your tax return handy.
Ready to file on your own?
If you are comfortable using a computer and would like to prepare your own taxes without paying for the software, we'll recommend a self-prep software available through this website. It's fast, easy and free if you make under $52,000 annually. Click here to get started! If you run into any questions while preparing your return, please send an email to email@example.com.
Where can I get a copy of my tax return transcript or tax account transcript?
Click here for an easy-to-use guide on tax transcripts.
Are you experiencing issues with the IRS?
The Taxpayer Advocacy Panel (TAP) may be able to help. TAP is a Federal Advisory Committee made up of volunteers. Based on feedback from the public, TAP members are dedicated to helping taxpayers improve IRS customer service and responsiveness to taxpayer needs. Click here for more information or call 1-888-912-1227.
Do you only prepare taxes in Austin?
During filing season, we have four locations in Austin and one location at the Round Rock Public Library. Our year-round tax center is only available at our Community Financial Center Other organizations offer free tax-prep in Williamson County; click here for a list of those sites. We also prepare taxes in the Dallas/Fort Worth, click here for information on those sites. For a list of all free-tax prep sites nationally, click here.
How can I volunteer at a Community Tax Center?
Our tax centers rely upon hundreds of volunteers who serve as tax preparers, client liasons, and translators. We begin volutneer recruitment in October 2014 for the 2015 tax season. For more information about volunteering email firstname.lastname@example.org.