Get Financially Stable
Income Tax Preparation
NOTICE: Due to today's weather, our sites will open later than usual. The Community Financial Center will open at 11am, LifeWorks will open at 11am, and Highland Mall will open at 11am. Our other sites will open as scheduled: Workforce opens at 1pm and Round Rock opens at 4:30. Updated Tuesday, March 4, 2014.
For hours & locations, click here!
The Community Tax Centers have five locations - and all are now open!
The Community Financial Center, LifeWorks, Highland Mall, Workforce Solutions, and Round Rock Public Library. For site hours and locations, click here. Besides just having your taxes prepared, we'll prepare your FAFSA for you, or help you figure out your options for private health insurance!
We prepare taxes for free for individuals and families who make less than $50,000 annually. If your household size is greater than 4, then we increase the income eligiblity by $5,000 for each additional family member.
Appointments are not necessary at our tax centers. All locations accept walk-ins. In mid-February, we will begin accepting clients by appointments (walk-ins will still be served!!) at all sites. Click here to schedule your appointment.
Appointments for our Deaf/Hard of Hearing Clients
Drop Off Return Preparation
If you don't have time to wait to have your taxes prepared you are welcome to drop off your tax documents with us, and we'll prepare your taxes for you within five days (sometimes quicker than that!). You can drop off your return at any of our sites. When you arrive at one of our sites, let the one of the Intake Volunteers know you're interested in this option. You'll complete the intake paperwork, and meet briefly with one of our volunteer tax preparers for an interview. Then you leave -- and we'll give you a call when you can come back and pick up your return!
Question about taxes you filed with us?
Email email@example.com or call 512-610-7374. We will do our best to return your phone call as soon as possible.
Where's my refund?
If you haven't received your refund yet, go to www.irs.gov and use thier "Where's my refund?" tool on the right hand side of the page. You'll need your tax return handy.
Ready to file on your own?
If you are comfortable using a computer and would like to prepare your own taxes without paying for the software, we'll recommend a self-prep software available through this website. It's fast, easy and free if you make under $52,000 annually. Click here to get started! If you run into any questions while preparing your return, please send an email to firstname.lastname@example.org.
Where can I get a copy of my tax return transcript or tax account transcript?
Click here for an easy-to-use guide on tax transcripts.
Are you experiencing issues with the IRS?
The Taxpayer Advocacy Panel (TAP) may be able to help. TAP is a Federal Advisory Committee made up of volunteers. Based on feedback from the public, TAP members are dedicated to helping taxpayers improve IRS customer service and responsiveness to taxpayer needs. Click here for more information or call 1-888-912-1227.
Do you only prepare taxes in Austin?
We have four locations in Austin and one location at the Round Rock Public Library. Other organizations offer free tax-prep in Williamson County; click here for a list of those sites. We also prepare taxes in the Dallas/Fort Worth, click here for information on those sites. For a list of all free-tax prep sites nationally, click here.
How can I volunteer at a Community Tax Center?
Our tax centers rely upon hundreds of volunteers who serve as tax preparers, client liasons, and translators. It's too late to sign up as a volunteer for the 2014 tax season. However, there are many other ways to get involved with Foundation Communities (and our 2015 volunteer recruitment will begin in October 2014, so keep us on your calendar!). For more information about volunteering email email@example.com.